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Try these tips for different email addresses:

• All emails – Add [email protected] to your Address Book or Safe Senders list.
• Personal email addresses (Gmail, Yahoo, iCloud, etc.) – Move our email to the “Primary” tab, or in Apple Mail, turn off Categories.
• Business email addresses – Make sure your IT department allows outside emails from [email protected] and in the Outlook app, move us to the “Focus” tab.